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Have Questions?

About our products

Yes, all natural gems, emeralds and diamond jewelry come with a lifetime warranty and might even come with an AJI (American Jewelry Institute) certificate

Anam Karat is committed to using responsibly sourced materials in our jewelry. Providing complete information transparency to our customers (like the origin of our precious gems and diamonds) is a very important part of our commitment.

Our materials are etically sourced directly from the Andean Colombian mines. We believe job creation is a long-term solution to poverty, that’s why we’re excited to help create a dignifiable strategy towards a better future.

18k Gold and Platinum metals are not scratch-resistant materials, and thus scratching is to be expected.

For a light cleaning, we recommend using a mild dish soap and lukewarm water, and the jewelry cloth we provided with your purchase. For a deeper clean, we recommend using a Magnasonic cleaner, which is ideal for removing tiny particles that get trapped in hard to reach areas!

Ultrasonic cleaners are not recommended to clean natural emeralds, as they’re more delicate than diamonds.

Yes, we love personalization, we are more than happy to write a note on a greeting card, just leave us a message at checkout.

About your order

For domestic orders, we provide free delivery. It might take from 5 – 7 days.  If you need a rushed delivery service you can choose the option during the checkout process for an additional fee not covered by Anam Karat.

Yes, your order will be insured until the package is marked as delivered.

  • In-stock orders placed by 12:00pm ET Mon-Fri will ship that same day
  • In-stock orders placed after 12:00pm ET will ship the following business day
  • In-stock orders placed over the weekend will ship the following business day
  • Made To Order orders are crafted by hand and will ship within 10-14 business days

We cannot update or cancel orders after they are shipped. If you need assistance please contact one of our representatives to help you.

All our pieces are covered by our 100% Risk-Free money back guarantee, you can return your unworn jewelry within 7 days of receiving the jewelry, as long as it complies with our return policy, and with a shipping label from a Customer Experience Specialist.